Printer System Error Layer 1

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Printer System Error Layer 1

Postby Steve20 » Mon Feb 13, 2012 1:29 pm

I have an UP! Printer giving the following error "Printer System Error Layer 1"
The unit has worked but stopped due to a fault on the DC supply cable to the filanment feed motor. When this failed it was in the midle of a print job and the power was then removed.

Now after rebooting the PC and reconnecting the UP the message is displayed.

If I try to initialise I get a message saying the Printer is Running.

If you go to Maintainance you get a message saying the printer is running.

The icon at the top right of the screen Stop Print is greyed out.

Any suggestions welcome.
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Steve20
 
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Re: Printer System Error Layer 1

Postby Madox » Mon Feb 13, 2012 2:27 pm

Disconnect power to your Up!
Wait 1 minute.
Reconnect power to the Up!
Connect PC
Initialize
Voila (hopefully)
//Been here many times...mainly through stopping a print at inopportune times
Madox
 
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Location: Sydney

Re: Printer System Error Layer 1

Postby Steve20 » Mon Feb 13, 2012 2:41 pm

Thanks for the suggestion. Unfortunatley the fault has been on the machine for a couple of days and the PC and Up have both been turned off and on for long periods.

It seems there is some memory of the print job on the UP that is retained with the power off and cannot be reset.
Steve20
 
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Re: Printer System Error Layer 1

Postby Steve20 » Fri Mar 02, 2012 2:47 pm

The problem was resolved by replacing the processor board

:D
Steve20
 
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Re: Printer System Error Layer 1

Postby LT1Pat » Wed Mar 07, 2012 2:46 am

I had this exact same problem and it was also solved with a new CPU. They sent me a motherboard first but that wasn't the problem (only the CPU board was at fault).
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